Privacy Policy

Last updated: October 30, 2026

Infinity 360 CRM (“Infinity 360 CRM,” “we,” “us” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit infinity360crm.com (the “Website”) or use our website design, SEO, social media, email marketing, branding and GoHighLevel CRM services (the “Services”), how we use it, and the choices you have.

1. Information we collect

Information you give us

When you request a quote, contact us or become a client, we may collect your name, email address, phone number, business name, the services you are interested in, your budget range, an IBPO member code (if you have one) and any details you include in your message. Clients may also share account access, content, images and business information needed to deliver the Services.

Information collected automatically

When you visit the Website we may automatically collect your IP address, browser type, device type, pages viewed, referring website and the date and time of your visit. We collect this through server logs, cookies and similar technologies.

Information from third parties

When you ask us to manage platforms on your behalf (for example social media accounts, Google Business Profile, email platforms or GoHighLevel), we may receive information from those platforms, such as performance reports and audience statistics.

2. How we use your information

• To respond to your enquiries, prepare quotes and plan your projects.
• To provide, manage and improve the Services you purchase.
• To verify eligibility for member discounts.
• To send invoices, service updates and important account messages.
• To send marketing emails or texts where you have agreed to receive them. You can opt out at any time.
• To keep the Website secure, prevent fraud and spam, and understand how visitors use the Website.
• To meet our legal, tax and accounting obligations.

3. How we share information

We do not sell your personal information. We only share it with:

• Service providers who help us run our business, such as website hosting, email delivery, CRM (including GoHighLevel), payment processing, scheduling and analytics providers. They may only use your information to perform services for us.
• Platforms you ask us to work with, such as social media networks, Google or email platforms, when needed to deliver your Services.
• Legal and safety reasons, when required by law or to protect our rights, our clients or the public.
• Business transfers, if our business is reorganised, merged or sold.

4. Client data we manage for you

When we manage your CRM, email lists or social media, we process your customers’ information on your behalf and according to your instructions. You remain responsible for having the right to collect that information and for obtaining any consents required, including consent to send marketing emails and text messages.

5. Cookies and analytics

We use cookies and similar technologies to make the Website work, remember your preferences and understand how visitors use our pages. You can block or delete cookies in your browser settings. Some parts of the Website may not work properly without them.

6. Email and text messages

You can unsubscribe from our marketing emails at any time using the link in the email. If you have agreed to receive text messages, reply STOP to opt out. We will still send messages related to your account or active Services.

7. How long we keep information

We keep personal information only as long as needed for the purposes described in this policy, including providing the Services and meeting legal, tax and accounting requirements. Enquiries that do not become projects are usually deleted within 24 months.

8. Security

We use reasonable technical and organisational measures to protect your information, including secure (HTTPS) connections and restricted access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your rights and choices

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, and to opt out of marketing. California residents may have additional rights under the California Consumer Privacy Act, and residents of the EU or UK have rights under the GDPR. To make a request, contact us using the details below. We will not discriminate against you for exercising your rights.

10. Children’s privacy

Our Website and Services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will delete it.

11. Third-party links

The Website may link to other websites or platforms. We are not responsible for their privacy practices, so please review their policies.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows when it last changed. Continued use of the Website after changes means you accept the updated policy.

13. Contact us

If you have questions about this Privacy Policy or your information, contact us at Cyourgoal@gmail.com or through our contact page.